Keep orders, inventory and shipping workflows under control.

1. Company and data-controller contact

ALI SHIPPING operates the AliShipping Seller Operations App. For privacy, security or data-rights questions, contact [email protected] or call +91 90841 17369. Business correspondence may be sent to Main Market, Laksar, Haridwar, Uttarakhand 247663, India. GSTIN: 05BNMPK9857K2Z6.

2. Information we may collect or process

3. Data we do not request for connection

AliShipping does not request or accept a seller’s Seller Central username, Seller Central password, Amazon access key or secret key. Sellers connect through the applicable authorization workflow. We do not request API roles or data that are not necessary for the functions enabled for that seller.

4. How information is used

• To provide the functions expressly authorized by the seller.
• To monitor inventory, orders, shipment workflows and seller-specific operational reports.
• To maintain security, troubleshoot errors, prevent fraud or misuse and comply with API limits.
• To provide support, billing and required business records.
• To comply with applicable law, valid legal process and Amazon policy obligations.

Amazon Services API information is not used to market products to Amazon customers, manipulate reviews, fabricate feedback, build unrelated customer profiles, sell data, provide data-broker services, or create cross-seller competitive intelligence. We do not use one authorized seller’s non-public data for another seller’s benefit.

5. Authorization and legal basis

Processing occurs on the basis of the seller’s authorization and our contract to provide the selected service, legitimate security and operational interests where permitted, compliance with legal obligations, and consent where applicable law requires it. Authorization can be revoked at any time through the seller’s Seller Central account. Revocation stops future API access but does not override limited retention required for security, tax, regulatory or other legal obligations.

6. Sharing and subprocessors

Information is disclosed only when necessary to provide an authorized seller activity or meet a legal obligation. Limited information may be processed by vetted hosting, security, communications and support providers acting under confidentiality and data-protection obligations. Where merchant-fulfilled shipping requires it and the applicable access is approved, necessary shipment information may be shared with contracted fulfilment or carrier providers solely to complete delivery. Information may also be disclosed to professional advisers, regulators or law-enforcement authorities where legally required.

AliShipping performs appropriate due diligence before permitting a vendor or subcontractor to handle Amazon data and requires protections appropriate to the data involved. We do not sell Amazon information or disclose it to unrelated advertisers, data brokers, other sellers or the public.

7. Storage, security and access controls

AliShipping uses administrative, technical and physical safeguards appropriate to the sensitivity of the information. These include encrypted transport using current secure protocols, encryption of protected data at rest where required, role-based least-privilege access, unique user accounts, multi-factor authentication for privileged access, credential protection and rotation, network controls, secure development practices, logging, monitoring, vulnerability management, backups and an incident-response process. Access is limited to trained and authorized personnel with a documented business need.

No internet service can guarantee absolute security. We continually assess reasonably foreseeable risks and work to prevent unauthorized access, alteration, disclosure, loss or misuse. Protected credentials are not hardcoded in public source code or exposed in public repositories.

8. Retention and secure deletion

• Personally identifiable information obtained for permitted merchant-fulfilled shipping is retained no longer than necessary and generally no longer than 30 days after order delivery, unless a longer period is required by applicable tax, regulatory or other law.
• Non-PII Amazon Services API information is retained for no longer than 18 months unless a longer period is required by applicable law or a shorter period is required by Amazon.
• When Amazon issues a valid deletion notice, AliShipping processes the deletion request within 30 days and completes deletion of applicable live, online or network-accessible instances within the timeframe required by Amazon, including no later than 90 days where applicable.
• When a seller closes the service or makes a verified deletion request, information that is no longer needed is securely deleted or de-identified, subject to limited legal, fraud-prevention, security and accounting retention requirements.
• Secure deletion follows recognized sanitization practices appropriate to the storage medium. Backup copies are protected and removed or rendered inaccessible through the applicable backup lifecycle.

9. Seller and data-subject rights

Subject to applicable law and identity verification, a seller or data subject may request access, correction, deletion, restriction, objection, withdrawal of consent, or information about sharing and processing. Send requests to [email protected]. For an Amazon Services API deletion request, use the subject “Amazon Data Deletion Request” and include the connected seller account identifier without sending a password or secret key.

10. Cookies and website analytics

The public product page may use essential cookies for security, session integrity, preferences and website operation. Non-essential analytics or marketing cookies, if used, will be disclosed and controlled in accordance with applicable consent requirements. Browser settings can restrict cookies, but some website functions may then be unavailable.

11. International transfers

Service providers and infrastructure may process information in locations different from the seller’s location. Where applicable law requires it, AliShipping uses appropriate contractual, organizational and technical safeguards for cross-border transfers. Amazon data remains subject to the same protection commitments regardless of processing location.

12. Security incidents

AliShipping maintains an incident-response process for suspected or confirmed unauthorized access, use, disclosure, corruption or loss of protected information. We investigate, contain, remediate and document applicable incidents and notify Amazon within the period required by the Amazon Data Protection Policy, including within 24 hours of detection where required. We also notify affected parties and authorities when applicable law requires it.

13. Children

The app is a business service and is not directed to children. Users must have legal authority to act for the business and connect the seller account.

14. Privacy-notice changes

We may update this notice when product functions, legal obligations or data practices change. The revised effective date will be displayed here. Material changes will be communicated through an appropriate product or support channel when required.

1. Acceptance and authority

By requesting onboarding, authorizing a connection or using the app, the business agrees to these terms and represents that its user has authority to act for the business and connected seller account.

2. Service scope

AliShipping provides only the functions displayed on this page, enabled in the applicable plan and supported by approved permissions. Functions can vary by marketplace, seller eligibility, API availability and selected service. Any fulfilment, storage, courier, sourcing or professional service not expressly included is separately scoped.

3. Seller responsibilities

• Maintain an eligible seller account and comply with Amazon policies and applicable law.
• Provide accurate business, product, inventory, tax and shipment information.
• Review reports, alerts and proposed actions before relying on them.
• Protect AliShipping credentials and promptly report suspected unauthorized access.
• Not use the service for prohibited, deceptive, infringing or unlawful activity.

4. Fees, taxes and payment

The seller pays the accepted plan fees, variable charges and applicable taxes described on this page and in the written quotation. Paid work starts after confirmation of the applicable commercial terms. Late, reversed or failed payments may result in restricted service after reasonable notice, subject to applicable law and contract terms.

5. Availability and changes

AliShipping aims to provide reliable availability and support but does not guarantee uninterrupted operation. Maintenance, third-party outages, API limits, seller-account restrictions, security events or events beyond reasonable control may affect the service. Material product or pricing changes will be communicated as required before they apply.

6. No profit, ranking or account-outcome guarantee

AliShipping does not guarantee sales, profit, ranking, Buy Box eligibility, account health, reimbursement, policy-appeal success or any particular business outcome. Seller decisions and Amazon’s independent decisions remain outside AliShipping’s control.

7. Intellectual property

AliShipping retains rights in its app, website, documentation, designs and original materials. The seller retains rights in its own lawful business content. Each party grants only the limited rights necessary to provide or use the service. No third-party trademark ownership is transferred.

8. Suspension and termination

Either party may end the service according to the accepted plan or written quotation. AliShipping may suspend access where reasonably necessary to protect security, prevent abuse, comply with law or policy, respond to non-payment, or address material breach. On termination, authorization can be revoked and data is handled under the retention and deletion terms above.

9. Third-party platforms

Amazon and other third-party platforms operate independently and may change their systems, policies, availability or eligibility decisions. AliShipping is not responsible for third-party acts or outages, but will take reasonable steps within its control to reduce disruption.

10. Liability and statutory rights

To the maximum extent permitted by applicable law, each party is responsible for its own acts and omissions. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer or statutory rights. Any specific commercial limitation agreed with a business customer will be stated in the accepted written agreement.

11. Contact and complaints

Questions, complaints, billing disputes and security concerns can be submitted through the support details below. We will review verified requests and respond through the registered business contact.