Refund & Returns Policy – Ali Shipping
Effective Date: [Insert Date]
At Ali Shipping, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.
1. Eligibility for Returns & Refunds
We accept returns and refunds under the following conditions:
- The item must be unused, in its original packaging, and in the same condition as received.
- Return requests must be made within [Insert Number] days of delivery.
- Proof of purchase (order confirmation or invoice) is required.
- Certain products, such as digital downloads or personalized items, are non-refundable.
2. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- Refunds will be processed within [Insert Timeframe] business days.
- The refund will be issued to the original payment method.
- Shipping costs are non-refundable.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
- We recommend using a trackable shipping service to ensure the safe return of items.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [Insert Email].
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account or payment provider.
- Contact your credit card company (it may take time for the refund to be processed).
- If you still have issues, reach out to us at [Insert Email].
6. Contact Us
For any refund or return inquiries, please contact us:
📧 Email: support@alishipping.in
📞 Phone: +918069645274
🌐 Website: https://alishipping.in
📍 Address: MAIN MARKET LAKSAR HARIDUWAR UTTRAKHAND 247663
By purchasing from Ali Shipping, you agree to this Refund & Returns Policy. We appreciate your business!